This article describes a SPAM scenario that may work for you and your users. You will create an e-mail account named "quarantine" for yourdomain . You will add an e-mail filter that will direct all SPAM identified by spamassassin to be stored in that 'quarantine' inbox. Aging can be set for say 10 days, meaning that anything older than 10 days in that inbox will be removed automatically.
The domain SPAM policy can be to have a single person monitor that folder for false positives, or access can be given to several users in your domain, or all of them. This method allows for potential false positives to be stored temporarily just in case you have a need to find that e-mail you are expecting but have not yet received.
If you are confident that spamassassin is 100 effective in identifying spam, you may alternatively set up the program to delete SPAM right away, instead of moving it into a quarantine folder.
Select "Add Account"
Create the e-mail address for 'quarantine', specify a password, a quota you think is sufficient to hold SPAM and then press "Create".
Select [Go Back]
Select Aging
Select [Go Back] on the following screen, then once again on the Mail Account Maintenance screen to return to the 'Mail Manager Main Menu'.
Select 'E-mail Filtering'
Select [Add Filter]
From the drop down menus select "SpamAssassin Spam Header", 'begins with' and then type the word 'Yes'. Specify the Destination to be quarantine@yourdomain.com. Then select 'Activate'.
Note: If you wish to delete the e-mail, you do not need to create the 'quarantine e-mail account described above. Just set the desination value to 'Discard'. If you do this then any false positives will be permanently deleted.
Select [Go Back]
Logout of cPanel. Now all mail flagged by the system will placed into that quarantine inbox. You may next use 'SquirrelMail' to review and manage that inbox. Should the monitor find a false positive, it can be forwarded to the intended recipient from the quarantine inbox. The spamassassin can be configured to be more, or less severe in measuring whether an inbound e-mail is considered SPAM.
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